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Procurement & Disposal of Assets
 | Complaints Procedure |
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Council recognises that from time to time individuals or companies may wish to make complaints about Council’s actions in respect of the Procurement and Disposals of assets.
Should you wish to make a complaint in this matter, it is required that your complaint address the following:
· Complaints must be in writing and submitted via post or email;
· Complaints must outline the specific details of the matter;
· Complaints must include a return address and contact phone number;
· Complaints should be signed and include the contact Persons Name; and
· Complaints are to be addressed to:
General Manager
Inverell Shire Council
PO Box 138
INVERELL NSW 2360
Complaints may be submitted by:
Complaints which do not include a return address, phone number or contact Persons Name may not be investigated by Council.
Complaints may be submitted on Council’s Customer Complaints/Request Form.
Generally, Council will acknowledge your Complaint or Contact you within seven (7) days from the date it receives your complaint.
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